Urgent Requests
Please post urgent requests to this category. Our team will be notified by SMS immediately. Include as much information about the problem as you can.
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Private Discussions
Private discussions can only be seen by you and the support staff. Please make sure your discussions are private if they have any private or sensitive information in them.
Public Discussions
Public discussions can be seen and replied to by anyone who visits the site. If you don’t have any sensitive information you should use this option so other’s can help you o ut too.